Processing of personal data

This Privacy Policy is made in compliance with article 13 of the European Regulation no. 679/2016 and it applies exclusively to all data collected through the Website https://www.car-rental-with-driver.com/. This Privacy Policy is subjected to updates that will be punctually published on the Website. This Privacy Policy and the Cookie Policy establish the basis on which User’s Personal Data will be processed.

Data Controller

The Data Controller of the data collected by this Website is American Vip Limousine SAS di Muzzoni C&C, 20124, Milan - Italy, Piazza Repubblica n.19, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

How Personal Data are Processed

Personal Data provided or acquired will be processed according to the principles of fairness, lawfulness, transparency and protection of confidentiality in accordance with current legislation. The Data Controller processes the Personal Data of the Users by adopting appropriate security measures aimed at preventing unauthorised access, disclosure, modification or destruction of Personal Data. The processing is carried out by computer and/or telematic tools, with organisational methods and with logics strictly related to the indicated purposes.

Purpose of the Processing of Personal Data and Legal Basis

Personal Data may be collected autonomously by the Data Controller or through third parties. In this case, the computer systems and the software procedures responsible for the functioning of this Website acquire some technical-informatic Personal Data of the Users (e.g. IP address, type of browser used, operating system, domain name and addresses of websites accessed or exited from, etc.), the transmission of which is inherent to the normal operation of the Internet. Data may be processed for the only purpose of obtaining anonymous statistical information on the use of the Website and/or to check its correct functioning and will be immediately deleted after the processing.
The Data that the User chooses to provide spontaneously are collected to allow the Website to fulfil its services, as well as for the following Purposes:

1. To follow up on specific requests made to the Data Controller by the User for communications of an informative nature relating to the Services of the same Data Controller, via e-mail messages or compilation of the Contact Form and other communication tools, such as telephone or WhatsApp instant messaging. This processing is optional and based on the User’s consent, but failure to provide one or more items of Data will make it impossible for the Data Controller to respond to the request for information and to use the services;
2. To send promotional and commercial information and offers also through e-mail newsletter service, postal mail or SMS. This processing is based on the consent freely expressed by the User;
3. To carry out statistical analyses on aggregate and anonymous data, to analyse the User’s behaviour, to improve the products and services provided by the Controller, and to meet the User’s expectations;
4. To profile activities for marketing purposes. This Processing is based on the consent freely expressed by the User.

Category of Personal Data processed

Among the Personal Data processed by this Website, either independently or through third parties, are Common Data such as: Cookie, Usage Data, name, e-mail, telephone, city. The optional, explicit and voluntary transmission of electronic mail via the Contact Form or by the use of the addresses indicated on this Website entails the subsequent acquisition of the user’s address, which is necessary in order to reply to requests, as well as any other Personal Data included in the e-mail.

Disclosure of Data

In addition to the Data Controller, in some cases the Data may be accessed by:

1. Categories of specially trained appointees involved in the organisation of the Website (administrative, commercial, marketing, legal staff, system administrators);
2. External parties (such as third-party technical service providers, hosting providers, IT companies, communication agencies) also identified as Data Processors by the Data Controller in accordance with former article 28 of the GDPR. The updated list of Data Processors, if appointed, may always be requested to the Data Controller;
3. Public or private entities that can access the Data in compliance with legal obligations;
4. Subjects that perform accessory and instrumental tasks in service of the activity of Data Controller.

Processing Times

As expressly stated by art. 5, co. 1, letter e) of the GDPR, Data will be kept for the time required for their Processing in relation to the performance of the service requested by the User, or required by the Purposes described in this document and in particular:

• Data collected for contractual obligations will be kept for time required to fulfil the above purposes and in accordance with the law;
• Data collected for fiscal/administrative or contractual obligations will be kept for time required to fulfil the above-mentioned purposes and in accordance with the law;
• Data collected for Purposes related to the legitimate interest of the Owner will be kept until such interest is satisfied. The User may obtain further information on the legitimate interest pursued by the Controller by contacting the Controller;
• Data collected on the basis of the User's Consent may be retained until such Consent is revoked.
  The Data may be kept by the Controller for a longer period of time in compliance with legal obligations or by the order of an authority.
  At the end of the retention period, the Personal Data will be deleted and therefore the rights of access, deletion, rectification and portability of the Data can no longer be exercised.

Cookie

This Website uses cookies. Cookies are small text files which can be used by websites to make the experience more efficient for the user and to personalise content and ads, provide social networking features and analyse traffic. Cookie Policy.

Processing location and transfer of Data to a foreign Country

The Data are processed at the operational headquarters of the Data Controller. For further information, please contact the Data Controller. The Data may be processed by natural persons and/or legal entities operating on behalf of the Data Controller and by virtue of specific contractual obligations and based in EU or non-EU member countries. In the event that the Data are transferred outside of the EEA, the Data Controller will adopt all appropriate contractual measures to ensure adequate protection of the Data.

Tools used to Process Personal Data

Contact form

By filling in the Contact Form with his/her own Data, the User consents to their use for responding to requests for information, or any other purpose indicated in the header of the form. Personal Data collected through the Contact Form: E-mail, Name and Surname, City.

Other contact tools

WhatsApp Business

WhatsApp Business is an instant messaging service provided by WhatsApp Ireland Limited. For the purposes of data processing, please also refer to the WhatsApp Business Data Processing Terms available at the following link: https://www.whatsapp.com/legal/business-data-processing-terms/?lang=en/. Your data will pass through WhatsApp Business services according to the terms that WhatsApp describes in the "WhatsApp Business Terms of Service" document at the following link: https://www.whatsapp.com/legal/business-terms/?lang=en/. Personal data collected: phone number, e-mail, Usage data, Cookie. Processing location: Ireland - Privacy Policy.

Management of e-mail Andresses

These services allow the management of a database of e-mail contacts, telephone contacts or any other contacts used to communicate with the User. These services may also allow the collection of data relating to the date and time of viewing of messages by the User, as well as the User's interaction with them, such as information on clicks on links included in messages.

Newsletter

By registering for the newsletter, the User's e-mail address is automatically added to a list of contacts to which e-mail messages containing information, including commercial and promotional information relating to this Website may be delivered. The User's e-mail address may also be added to this list as a result of registering with this Website or after making a purchase. The User can choose at any time to unsubscribe from the newsletter by clicking on a specific button he will find within the e-mails. After clicking on the unsubscribe button the User's Data will be immediately deleted from the "e-mail marketing" software. Personal Data Collected: E-mail and Name.

Security meansures adopted

This Website, in order to secure the moment when Personal Data is entered, has an SSL certificate and uses the HTTPS protocol. With the use of this protocol, the transactions and data that are transmitted on the Websites take place with maximum security and the content of the communication cannot read or manipulated in any way by third parties.

reCAPTCHA

This Website uses reCAPTCHA which is a service subject to the privacy policy and terms and conditions of use of Google.

Statistics

Statistical services only allow the Data Controller to monitor and analyse traffic data and are utilized to keep track of the User's behaviour. This Website uses the following services:

1. Google Analytics (Google Ireland Limited)

Google Analytics is an analysis service provided by Google Ireland Limited. Google uses the Personal Data collected for the purpose of evaluating your use of this Website, compiling reports and sharing them with other services provided by Google. Google may use the Personal Data to contextualise and personalise the ads on its advertising network. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. The IP address anonymisation function is activated on this website. The IP address transferred by your browser for the purpose of Google Analytics will not be merged with other data already held by Google.
At the following link https://tools.google.com/dlpage/gaoptout?hl=en-GB the browser plug-in for deactivating Google Analytics is made available by Google. Personal data collected: Cookies and Usage data. Processing location: Ireland – Privacy Policy.

2. Facebook pixel conversion monitoring (Facebook Ireland Ltd.)

The Facebook conversion tracking (Facebook pixel) is a statistics service provided by Facebook Ireland Ltd. The Facebook pixel monitors the conversions that can be attributed to Facebook advertisements. Personal data collected: Cookie; Usage data. Processing location: Ireland - Privacy Policy.

3. Instagram pixel conversion monitoring (Facebook Ireland Ltd.)

The Instagram conversion tracking (Instagram pixel) is a statistics service provided by Facebook Ireland Ltd. The Instagram pixel monitors conversions that can be attributed to Facebook ads. Personal Data Collected: Cookies; Usage Data. Processing location: Ireland - Privacy Policy.

4. Google Search Console (Google Ireland Limited)

Google Search Console is an analysis service provided by Google Ireland Limited. Google uses the Personal Data collected for the purpose of evaluating your use of this Website, compiling reports and sharing them with other services provided by Google. Google may use the Personal Data to contextualise and personalise the ads on its advertising network. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Personal data collected: Cookies and Usage data. Processing location: Ireland – Privacy Policy.

Interecation with social media

These services allow to interact with social networks directly from the pages of this Website. The interactions and information acquired by this Website are in any case subject to the User's privacy settings for each social network. If a service for interaction with social networks is installed, it is possible that, even if Users do not use the service, it will collect traffic data relating to the pages where it is installed.

1. Facebook (Facebook Ireland Ltd.)

Facebook buttons are services for interaction with the social network Facebook, provided by Facebook Ireland Ltd. Personal data collected: Cookies and Usage data. Processing location: Ireland – Privacy Policy.

2. Instagram (Facebook Ireland Ltd.)

Instagram buttons are services for interaction with the social network Instagram, provided by Facebook. Personal data collected: Cookies and Usage data. Processing location: Ireland – Privacy Policy.

3. LinkedIn (LinkedIn Ireland Unlimited Company)

LinkedIn buttons are services for interaction with the social network LinkedIn, provided by LinkedIn Corporation. Personal data collected: Cookies and Usage data. Processing location: Ireland – Privacy Policy.

4. Twitter (Twitter International Company)

Twitter buttons are services for interaction with the social network Twitter, provided by Twitter Inc. Personal data collected: Cookies and Usage data. Processing location: Ireland - Privacy Policy.

Remarketing and Retargeting

These services allow this Website to communicate, optimise and serve advertisements based on the User's past use of this Website. This activity is carried out through the tracking of Usage Data and the use of Cookies. This Website uses the following services:

1. Facebook Remarketing (Facebook Ireland Ltd)

Facebook Remarketing is a Remarketing and Behavioral Targeting service provided by Facebook, which links the activity of this Website with the Facebook advertising network. This Website makes use of the Facebook Pixel tool in order to measure conversions. Thanks to the Facebook Pixel, it is possible to understand the actions that people perform on the Website. The collected data can be used to:

• Ensure that advertisements are shown to the right people;
• Create audience groups to which advertisements are targeted;
• Take advantage of additional advertising tools on the platform on which advertisements are placed.

The information collected is anonymous to the operators of this Site and cannot be used to identify an individual user. However, the information is stored and analysed by Facebook, which may link the action back to an individual profile and use this information for internal Facebook advertising purposes, as outlined in Facebook's privacy policy. This will allow Facebook to show advertisements both on Facebook and on third-party sites. The Site Owner has no control over how this data is used. For more information on how users can protect their privacy, please refer to Facebook's privacy policy.

2. Google ADS

Google ADS is a service provided by Google Ireland Limited which links this Website to Google's advertising network. This website makes use of the Remarketing functionality of Google Analytics combined with the multi-device adaptability of Google ADS. This functionality makes it possible to link the target groups for promotional campaigns created by the Marketing function of Google Analytics with the multi-device adaptability of Google ADS. This makes it possible to show advertisements based on the user's personal interests, identified through an analysis of the user's behaviour on the web, whether on a mobile device or on other devices. It is possible to permanently disable the targeting and remarketing functions by disabling the "personalised advertising" function in Google Account. To do so, simply follow this link: https://www.google.com/settings/ads/onweb/ Personal data collected: Cookies and Usage data. Processing location: Ireland – Privacy Policy.

3. LinkedIn Insight Tag (LinkedIn Ireland Unlimited Company)

This Website uses a script called "LinkedIn Insight Tag". The LinkedIn Insight Tag adds a cookie to the Users' browser each time they visit this Website. Using this tool, the Owner can record when a LinkedIn member performs a certain action on the Website (such as booking a service or leaving an e-mail). This tool is used to collect statistical data to measure the effectiveness of paid advertising. The LinkedIn Insight Tag is used to understand the actions people take on the Website. The data collected is used to: ensure that ads are shown to the right people; create audience groups to target ads; and leverage additional advertising tools on the platform on which advertisements are placed. This Website uses the LinkedIn Insight Tag to carry out "remarketing" and "retargeting" activities; these activities use cookies that the User leaves on the Website but do not identify the User. Personal data collected: Cookies and Usage data. Processing location: Ireland – Privacy Policy.

4. Instagram Remarketing (Facebook Ireland Ltd)

Instagram Remarketing is a Remarketing and Behavioral Targeting service provided by Facebook, which links the activity of this Website with the Instagram advertising network. This Website makes use of the Pixel tool in order to measure conversions and understand the actions that people perform on the Website. The information collected is anonymous to the operators of this Website and cannot be used to identify an individual user. However, the information is stored and analysed by Facebook, which may link the action back to an individual profile and use this information for internal Facebook advertising purposes, as outlined in Facebook's privacy policy. For more information on how users can protect their privacy, please refer to Instagram's privacy policy.

5. Twitter ADS (Twitter International Company)

Twitter Ads is an advertising service offered by Twitter International Company. Twitter Ads allows advertisers to buy promoted tweets in order to reach a specific target of users, identified on the basis of the specific products/services offered by the advertiser. Personal data collected: Cookies and Usage data. Processing location: Ireland – Privacy Policy.

Contents on external platforms

These services allow to display contents hosted on external platforms directly from the pages of this Website and to interact with them.
If a service of this type is installed, it is possible that, even if Users do not use the service, it will collect traffic data relating to the pages where it is installed.
This Website uses:

1. Google Maps

Google Maps is a map display service operated by Google that allows this Website to integrate such content into its pages. Personal data collected: Cookies and Usage data. Processing location: Ireland - Privacy Policy.

2. YouTube (Google Ireland Limited)

YouTube is a video content viewing service operated by Google that allows this Website to integrate such content into its pages. Personal data collected: Cookies and Usage data. Processing location: Ireland – Privacy Policy.

3. Google Fonts

Google Fonts is a service for displaying font styles provided by Google Ireland Limited which allows this Website to integrate such content into its pages. Personal Data collected: Usage Data; various types of Data as specified in the privacy policy of the service. Processing location: Ireland – Privacy Policy.

4. Google My Business (Google Ireland Limited)

Google My Business is a business promotion service provided by Google Ireland Limited. Personal Data Collected: Cookies and Usage Data. Processing Location: Ireland - Privacy Policy.

Fulfilment of the data subject's rights

The Data Subject is entitled to exercise the faculties provided for in Articles 7, 15-22 of European Regulation 679/2016. In particular, he/she has the right to revoke his/her consent at any time and, upon simple request to the Data Controller, he/she may request access to his/her Personal Data, receive the Personal Data provided to the Data Controller and, where possible, transmit them to another Data Controller without hindrance (so-called portability), obtain the updating, the limitation of the processing, the rectification of the Data and the erasure of those Data processed in breach of the applicable law. He/she has the right, for legitimate reasons, to object to the processing of his/her Personal Data and to the processing of his/her Personal Data for the purpose of sending advertising materials, direct selling and carrying out market research. He/she also has the right to lodge a complaint with the Italian Data Protection Authority (Garante della Privacy) as supervisory authority for the protection of personal data. The interested party may exercise his/her rights by contacting the Data Controller by e-mail at the address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Amendments to this Privacy Policy

The Data Controller has the right to make changes to this Privacy Policy at any time by informing Users on this page. Therefore, please consult this page often, taking as reference the date of the last modification indicated at the bottom. In case of non-acceptance of the changes made to this Privacy Policy, the User must cease using this Website and may request the Data Controller to remove his/her Personal Data. Unless otherwise specified, the previous Privacy Policy will continue to apply to Personal Data collected up to that moment. The Data Controller is not responsible for updating all links displayed in this Privacy Policy, therefore whenever a link is not working and/or updated, Users acknowledge and accept that they must always refer to the document and/or section of the websites referred to by that link.

Privacy Policy updated December 2021